Frequently asked questions
A few common questions about Atlas Eight — what it is, who it's for, and how it works. For help with your account, password, or subscription, see our support page.
What is Atlas Eight?
Atlas Eight is a wellbeing app and community that helps you set goals, reflect on your day, and stay in balance — mentally and physically — so you can show up as your best self personally and professionally. The Atlas Eight universe spans the app, events, and online seminars.
Who is Atlas Eight for?
It's for people who value progress in their personal and professional lives, want structure and clear direction, and care about their mental and physical health. Businesses also use Atlas Eight to support employee wellbeing, strengthen team cohesion, and improve performance.
What can I do in the app?
You can set and track goals across the areas of life that matter most — yourself, health, love, career, family, and friendships — log daily and weekly reflections, keep a journal, follow guided meditations, sound healing, and affirmations, and take part in community challenges.
How does Atlas Eight work?
Atlas Eight is built around three pillars: heal your wounds, move towards your goals, and sustain your balance. You check in regularly and track your progress, and the app keeps you accountable day to day — when you can see where you really are, it's easier to move ahead of it.
What devices can I use it on?
Atlas Eight is available on iPhone and Android, plus a web version. You can download it free from the App Store or Google Play.
Where's my free month?
Signing up for the Atlas Eight newsletter unlocks 1 month of Atlas Eight premium, free. To claim it, download the app and sign in with the same email address you used for the newsletter — your free month activates on its own within a few minutes, with no code to enter. If you haven't installed the app yet, it keeps waiting for you, and we'll send a reminder email a few days after you sign up. Already a premium subscriber? We'll add your free month to your subscription and email you when it's ready to claim. More help on our support page.
Why did premium end?
If your premium came from the newsletter free month, it simply ends when the month is over — it's a complimentary period, not a paid subscription, so there's nothing to cancel and you're never charged. We'll email you before it ends. If you'd like to keep premium, just open the app and choose a plan — you can cancel anytime.
How do redeem codes work?
If you have an Atlas Eight promo code, open the app and choose to redeem a code from your profile or the subscription screen. On iPhone this opens the App Store's redemption sheet; on Android you're taken to Google Play to redeem. Once the store confirms the code, premium unlocks in the app. If a code doesn't work, email us and we'll sort it out.
Is Atlas Eight a replacement for therapy or medical care?
No. Atlas Eight is a self-reflection and wellbeing tool designed to help you build balance and healthy habits — it is not a substitute for professional medical or mental-health care. If you're going through a difficult time, please also reach out to a qualified professional.